A Family Service Advisor (FSA) is committed to meeting the goals and objectives of CFCS, which include, but are not limited to, serving families that come to or contact our cemeteries and funeral homes to arrange “at-need” and “pre-need” burial services and as well as “pre-need” funeral services; make follow up calls and contacts providing assistance to families; generating sales leads and referrals; completing sales to meet sales goals; and establishing and maintaining effective communication and coordination of efforts within the funeral homes and other cemetery staff.
FSAs are required to conduct themselves in a professional manner to promote a cooperative, service oriented work environment. The FSA reports to the Director of Sales (or other managers as may be assigned). Performance evaluations will be completed by the supervising manager with input from other managers.
Pay Rate: $20.00 hr + Commission